AxiumAXIUMConversations that create value

The AI suite for every conversation in your contact center

Bots that answer calls and chats, plus an analysis layer that audits every conversation, whether a person or a bot handled it. It connects via API to your contact center platform, whichever one you use.

A FindControl product
Axium AnalysisCall and chat quality
Axium VoiceVoicebots with natural voices
Axium ChatAI chatbots
Modules

Start with one. Add the others when you need them.

Audit 100% of conversations, not a sample

Transcribes and analyzes every call and chat in your campaigns with Google Gemini: script, sentiment, outcome and a score for each KPI.

Calls and chats in one dashboard
Scores by agent, campaign and bot
Alerts for dissatisfaction or non-compliance
Discover Axium Analysis →
Quality dashboard● Processing
CALLLucy M. · follows script91
CHATBalance inquiry resolved88
BOTVoice · promise to pay logged84
CALLFrustration detected54
Illustrative example
Why a suite

Bots answer, analysis audits and every campaign learns

Voice + ChatBots answerHigh-volume calls and chats, handled without tying up agents.
API + CRMEverything is loggedEvery interaction goes back to your CRM with its status and data.
Analysis100% auditedBots and agents scored on the same KPIs.
Continuous improvementThe campaign learnsFindings update agent and bot scripts.
ModularStart with one module and add the others when you need them.
Bots audited like peopleVoice and Chat conversations go through Analysis with the same criteria.
Works with any systemReceives recordings and chats via API from the platform you use, without switching systems.
Built inside contact centersOver 12 years of contact center projects.
Technology

API-ready, built on Google Cloud

Axium connects to your operation via API and uses Google Gemini models to understand every conversation. Recordings stay encrypted in Google Cloud, in the European Union, and are kept for 90 days.

APIAny platform
IAGoogle Gemini
CloudGoogle Cloud
SecurityEncryption and EU storage
DataCRM integration
AppWeb and PWA
Data security

Your recordings, encrypted and under control

It’s the first thing IT asks: where calls are stored, who can listen to them and how long they’re kept. Here’s what happens to every recording.

Always encrypted

Recordings and transcripts are stored encrypted and always travel over encrypted connections.

Recordings don’t stay in Axium

They’re stored in Google Cloud, on servers in the European Union. Axium retrieves a recording only when someone plays it, using a private key.

90 days, then deleted

Recordings and transcripts are kept for 90 days. Then they’re deleted.

Stored in the EU

Recordings are stored in European Union data centers, with retention and deletion terms set in the contract.

Questions about the suite

No. The suite is modular: you can start with Analysis, Voice or Chat and add the others when your operation needs them.

See Axium working on your conversations

Request a demo
FindControlventas@findcontrol.info · WhatsApp +54 9 11 5566 0565© 2026 FindControl · VAT IT02776980068 · Privacy · Español

¡Descubre cuántos operadores necesita tu campaña AHORA y GRATIS!

🚀 Suscríbete y descarga el PDF con todo lo que necesitas saber

Al suscribirte, aceptas nuestra Política de privacidad

Scroll al inicio